How LawBar collects, uses, and protects your information.
We collect the following types of information: (a) Account information — phone number, name, and email provided during registration; (b) Booking information — details of services booked, issue descriptions, and communication preferences; (c) Payment information — payment references and transaction IDs (we do not store full card details); (d) Usage data — pages visited, actions taken, and device/browser information for analytics.
We use your information to: (a) match you with verified advocates; (b) process payments and release funds after work confirmation; (c) send booking confirmations and updates via email; (d) improve the Platform; (e) comply with legal obligations. We do not sell your personal information to third parties.
Your information may be shared with: (a) the advocate you book with, for the purpose of delivering the service; (b) payment processors (Razorpay) to process transactions; (c) email service providers (Brevo) to send transactional emails; (d) law enforcement or regulatory authorities when required by law. All third-party service providers are contractually bound to protect your data.
We retain your personal data for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your account by contacting us, subject to any legal retention requirements.
We use minimal cookies for session management and may use anonymised analytics to understand Platform usage. We do not use tracking cookies for advertising purposes. You can configure your browser to reject cookies, though this may affect some Platform features.
We implement industry-standard security measures including HTTPS encryption, secure database access controls, and limited staff access to personal data. While we work hard to protect your data, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
You have the right to: (a) access the personal data we hold about you; (b) correct inaccurate data; (c) request deletion of your data; (d) withdraw consent for processing at any time. To exercise any of these rights, contact us at privacy@lawbar.in.
The Platform is not intended for use by persons under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the data promptly.
We may update this Privacy Policy from time to time. We will notify users of significant changes by email or Platform notice. Continued use of the Platform after updates constitutes acceptance of the revised policy.
For any privacy-related questions or to exercise your rights, contact us at privacy@lawbar.in or through our Contact page.